Deleting your data

Last updated 21 September 2026

How to have your information removed from GotiMail, whoever you are.

If you messaged a business on WhatsApp or Messenger

Some businesses use GotiMail to answer their WhatsApp and Facebook Messenger messages. If you wrote to one of them, your messages, your WhatsApp number or Messenger name, and any files you sent are stored in that business’s account.

Quickest: ask the business directly. They can delete you and all your conversations from their Customers page in one step.
Or ask us with the form below. Tell us the number you wrote from and which business you wrote to. We will have the business delete it, or delete it ourselves where the law requires.

WhatsApp and Messenger keep their own copy of your chats under Meta’s policy. To remove those, delete the chat in the app.

If you connected your Facebook account

When a business owner connects a Facebook Page or WhatsApp number, we keep only the connection itself — the Page or number, and an encrypted access token. We do not store your personal Facebook profile.

In GotiMail, open WhatsApp & Messenger and press Disconnect. The token is no longer used and messages stop arriving.
On Facebook, open Settings & privacy → Settings → Business integrations, find GotiMail and press Remove. This revokes our access on Meta’s side.
To remove the stored connection and conversations too, send the form below, or close your account.

If you have a GotiMail account

You can delete mail, files, contacts, and customers with their conversations yourself, from the panel.
To close the whole account, send the form below from the email you sign in with. Everything in it is deleted within 30 days. Invoices are kept only as long as tax law requires.

More about what we hold and why is in our privacy policy.

Ask us to delete your data

Other questions: Email info@tripfindy.com, or use the form on our data deletion page. Phone +880 1716-164065. Post: TRIP FINDY, 100/A, 5th Floor, Shukrabad Main Road, Dhanmondi, Dhaka, Bangladesh.