Email support desk
One inbox. Every customer conversation.
Email, WhatsApp, Messenger and live chat arrive in one place, so your team can respond with the full history in front of them.
Assign and hand over
Tickets go to the first person who replies, or to whoever you choose, with internal notes for the team.
Your own statuses
Open, on hold, resolved — and names of your own like “Waiting for courier”.
Customer history
Every conversation with a customer, on every channel, on one page.
Roles and access
Choose which team members see which channels, and what each role may change.